arunalosr@gmail.com

Arunalo Sinha Roy is an aspiring digital marketer with A year of experience under his belt, Arunalo has gained a comprehensive understanding of the digital landscape and has developed a knack for creating engaging content that resonates with audiences. His expertise in SEO, SMM, SEM, and technical writing has allowed him to help businesses achieve their digital goals and drive online growth.
https://performancemetrix.in

Top 10 Digital Marketing Trends in 2024

The Evolving Landscape of Digital Marketing in the Era of Artificial Intelligence. Digital Marketing Trends in 2024

Top 10 Digital Marketing Trends in 2024

2024 marks a new chapter in the ever-evolving story of Digital Marketing. As technology leaps forward and consumer demands shift, the landscape continues to be reshaped at an accelerating pace. What worked yesterday might be obsolete today, making adaptation and innovation crucial for survival. Let’s dive into the key trends and transformations defining the digital marketing landscape in 2024:

1. Embracing the AI Advantage:

Artificial intelligence (AI) and machine learning (ML) are no longer futuristic buzzwords; they’re essential tools driving smarter marketing strategies. From hyper-personalized content recommendations to predictive targeting and automated campaign optimization, AI empowers marketers to understand their audiences like never before. Expect to see an explosion of AI-powered chatbots, dynamic advertising personalization, and data-driven insights that fuel smarter decision-making. Not only that, A.I Written content is now everywhere, and it is the time when we start focusing on providing a more personalized experience collaborating with A.I. If you haven’t leveraged the power of chatbots, you better start doing so.  Here are 4 Chatbots that are doing a groundbreaking experience 

Now Recently Open AI CEO Sam Altman released Text to video A.I Model Sora. 

It is producing ultra-realistic videos which is groundbreaking. 

2.Quality Content is the King:

Content remains the cornerstone of any successful digital marketing strategy. However, in 2024, the focus shifts from quantity to quality. Engaging, diverse, and inclusive content that resonates deeply with your target audience is paramount. Infographics, short-form videos, interactive tools, and user-generated content are some formats gaining traction. Remember, authenticity and relevance are key – ditch the fluff and create content that adds genuine value to your audience’s lives. Solve problems rather than selling service. 

But do not just create Top of the Funnel content. Split your content strategy into two parts. 60-70% of your content should be based on TOFU(Top of the Funnel), and 30-40% of your content should focus on MOFU(Middle of the Funnel) and BOFU(Bottom of the Funnel), as Some keywords are Educational and Some are Transactional. 

visual-paradigm.com

3.Video Takes Center Stage:

Attention spans are dwindling, and video content is the antidote. In 2024, video isn’t just a “nice-to-have”; it’s a must-have. Short-form video platforms like TikTok and Instagram Reels are exploding, offering brands unique opportunities to connect with audiences in engaging and impactful ways. Live streaming, interactive video elements, and shoppable video formats are also gaining momentum, blurring the lines between entertainment and commerce. Alight Video Content with your Marketing strategies.

Here are some tips-

  • Try to engage with your community with quality video content as well as solve their pain points.
  • Educate people and Inspire people.
  • Consider creating more educational content if your business is B2B.
  • Use client’s testimonials and BTS to show authenticity.

4.The Ephemeral Factor: FOMO Drives Engagement:

Ephemeral content, which disappears after a set period, leverages the power of scarcity and urgency to drive engagement. Platforms like Instagram Stories and Snapchat Snaps have mastered this art, captivating users with time-sensitive content that fuels FOMO (fear of missing out). Marketers can tap into this trend by creating exclusive behind-the-scenes glimpses, limited-time offers, and interactive polls within ephemeral formats.

You have seen notifications like Lightning deals, or some type of countdown before the price increases in Amazone,Flipkart, or Myntra. This is an example of FOMO. Our brain is designed in such ways that we want to grab the best deal. So when we see such gimmicky notifications, we usually act on the base of impulse. 

https://mind.help.com

5.Understand Buyer Mindset:

Shoppers Value Authenticity. Do not just focus on paid ads without understanding what your consumers need. If you are a Clothing brand, showcase your present buyer’s images with your product, and also their testimonial. Create a Hashtag trend. If your consumer posts their pictures with the relevant hashtag and tag your brand, they will get a story highlight, even a 2% Discount. Even if you don’t offer discounts, just asking for genuine reviews along with some pictures creates genuine trust in your consumer’s mind. Creating trust among your consumer should be the No.1 Priority. 

This was just an example. This varies from business to business, but the formula is the same, Understand your Consumer and you will get your end results. 

6.Product-based Business X Youtube:

Have you seen in recent times that Motorola and some other brands are using YouTube Tech Reviewer in their Phone Launch ad? The large brand knows the Marketing Funnel has changed in recent times from Awareness-Consideration-Purchase to Awareness-Interest-Engagement-Research -Evaluation-Justification-Purchase. 

Later Adoption-Retention-Expansion-Advocay comes. 

Now People usually get product reviews and comparisons through Youtube. So they are using these YouTube tech Reviewers in their product launch to gain the trust of their consumers. As a marketer, you can go for the long-form video approach by collaborating with Influencers to Build trust for the Brand. 

7.The Rise of Micro-Influencers:

Influencer marketing remains a powerful tool, but the trend is shifting towards micro-influencers. These individuals boast smaller, more engaged followings and often hold more niche expertise, allowing for targeted reach and authentic brand partnerships. Collaborating with relevant micro-influencers can yield better results than relying solely on major influencers with broader (but less engaged) audiences. In a lot of scenarios, A Major Influencer can drive more sales, but If you invest in small Micro-Influencers, that builds trust and engagement which can convert into a long-term partnership.

Keep these things in mind 

  1. Verify Content Quality & Influencer Voice
  2. Review Audience Interests & Demographics
  3. Evaluate Influencer Authenticity 
  4. Understand an Influencer’s Reach & Engagement

8.Building Trust in a Privacy-Conscious World:

Data privacy concerns are at an all-time high, forcing brands to rethink their approach to data collection and usage. Transparency, user consent, and ethical data practices are essential to building trust with consumers. Leverage zero-party data (information users willingly share) and focus on building genuine relationships over intrusive tracking. You can gain Zero Party  Data with these methods 

  1. Offering a Newsletter or Valuable pieces of information in exchange for Email address 
  2. Offering One-time Discount coupons in exchange for signup 
  3. Asking consumers if they want to receive mail about offers and new launches 
  4. Allowing users to select their preference cookie settings 
Source Google

9.Community-Driven Marketing: The Power of Connection:

 Consumers crave authenticity and interaction. In 2024, building vibrant online communities around your brand will be a key differentiator. Encourage user-generated content, foster meaningful conversations, and empower brand advocates. Building a loyal community not only boosts engagement but also creates valuable word-of-mouth marketing opportunities. Big Brands are heavily investing in Community Building as you can see often in some reels or posts Brands are commenting and joking.

 

Even Managing consumer problems through Social Media now has become a genuine thing.  Even Police are now heavily active on Facebook, Instagram, and Twitter. Such activities create trust among users. 

Delhi Police Instagram account

10.Voice Search, Local SEO, and Search Intent:

With smart speakers and voice assistants becoming ubiquitous, optimizing content for voice search is more important than ever. Conversational keywords, long-tail phrases, and focus on local intent are crucial for grabbing users’ attention through voice queries. 

 

Invest in Google My Business as a lot of potential traffic comes from GMB. Gain authentic user reviews and encourage users to share their valuable feedback on Google My Business. These help other potential users in becoming your consumer. 

 

Now usually we do keyword research from various tools but one free tool we ignore often is knowing what people are searching for and what is their Intent. Think about how people naturally ask questions and ensure your content aligns with their search patterns. I have seen many brands Rank on the 2nd or 3rd page but often their content snippets get shown in the people also asked. So consider answering user’s queries through your content. 

Staying ahead in the ever-evolving digital marketing landscape requires agility, adaptability, and a willingness to embrace new technologies and trends. Continuously analyze data, experiment with different strategies, and track performance metrics to gauge what resonates with your audience. 

Remember, building trust, offering genuine value, and fostering meaningful connections are the cornerstones of success in the year 2024 and

If you liked this article, feel free to share it with your friends. 

I am Arunalo Sinha Roy Founder of Performancemetrix.in, Signing off, See you on the Next Article 

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Case Study Social Media Marketing

Case Study – Social Media Marketing for a Cafe/Resturant

SMM Case study

Case Study: Growing a Medium-Sized Café/Restaurant through Social Media Marketing

Client: [Brand Name], a medium-sized Cafe specializing in [niche style/demographic].

Challenge: Limited brand awareness, stagnant social media following, and low sales despite of attractive aesthetics and affordable food.

Solution: Implementing a comprehensive social media marketing strategy focused on targeted content, community engagement, and data-driven optimization.

Phase 1: Research & Targeting (1 Month)

  • Goal Setup: Define what outcome you will be expecting from Social Media Marketing. Is it Brand Awareness? Engagement building? drive sales?
  • Audience Analysis: Define the ideal customer through demographics, interests, and online behaviour. Identify relevant social media platforms (e.g., Instagram, TikTok).
  • Competitor Analysis: Analyze successful competitors(resturants/cafe)  in the niche and nearby to understand their content strategies, engagement tactics, and target audience overlaps.
  • Brand Audit: Evaluate current social media presence, identify strengths and weaknesses, and develop a brand voice & personality.

Phase 2: Content Strategy & Creation (2 Months)

  • Content pillars: Develop engaging content themes aligned with brand values and audience interests (e.g., Food Making, Ambience video , behind-the-scenes production, customer testimonials , customer engagement in cafe).
  • Format diversification: Utilize a mix of high-quality photos, videos, stories, and live streams to maintain audience interest. Promote events, occasions to celebrate in café.
  • Collaborations: Partner with relevant micro-influencers and lifestyle blogs to reach a wider audience and gain brand credibility.
  • User-Generated Content (UGC): Encourage customer engagement through contests, tagging, and reposting UGC to build authenticity and community.

Phase 3: Engagement & Community Building (Ongoing)

  • Responsive Community Management: Promptly respond to comments, messages, and mentions to foster positive relationships and build loyalty.
  • Interactive Activities: Host Q&A sessions, polls, and contests to boost engagement and gather valuable audience insights.
  • Social Listening: Monitor relevant hashtags and conversations to identify brand sentiment, customer trends, and potential influencer partnerships.

Phase 4: Paid Advertising & Optimization (Ongoing)

  • Targeted Ads: Utilize platform ad tools to reach specific demographics and interests, driving traffic to the website or product pages. Keep in mind you don’t have to go for Paid Advertising if you are budget bound. There are alternate options / strategies can be implemented. But if you do wish to go for Paid ads, I will suggest run ads for specific times, like Durga Pujo, Christmas etc
  • A/B Testing: Experiment with different ad formats, visuals, and copy to optimize ad performance and maximize ROI.
  • Track & Analyze: Regularly monitor social media analytics to measure engagement, reach, and website traffic to inform future content and strategy adjustments.

Phase 5: Measuring Results (ongoing)

Depending on the KPI you have selected in the first place , you will measure your results. Remember one thing, Social Media Marketing is a wide spectrum and your business may not be needing all the aspects. Focus on the necessary aspects and measure results.

For measuring , you can check free platforms like Instagram Insights and  Meta Business Insight reports

Your results will be like these

  • Increased social media followers by [X%]
  • Improved engagement rate by [Y%]
  • Generated [Z%] increase in website traffic
  • Achieved [A%] boost in online sales
If you are doing Social Media Management for a Food business, you have to keep in mind that just posting about food pictures won’t attract customer. There are some primary Factors which have to keep in mind  –
  • Google my business detailed posts and images
  • Exciting promotional offers/discounts
  • Behind the scene videos and photos
  • Engagement with your customers
  • Promoting their stories and reviews
  • Collaborating with food pages and Micro Influencers

By implementing a data-driven, audience-focused social media marketing strategy, can successfully revitalized online presence, built a strong community, and significantly increased sales. This Hypothetical case study demonstrates the power of social media in propelling growth for medium-sized café/restaurant.

Get in touch with us for any kind of Social Media Management and Marketing requirements

 

Grow Your Business with Tailored Social Media Marketing strategy 

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SEO STRATEGY 2023

The Ultimate SEO Strategy for SMBs

SEO STRATEGY 2023

Creating a comprehensive SEO strategy for a new business involves a multi-faceted approach that covers various aspects of SEO, including on-page, off-page, technical SEO, local SEO, and content creation. Here is how a new business can leverage the power of SEO to build a strong social media presence. Performancemetrix.in

Chapters

  1. Technical SEO
  2. On page SEO and Content creation
  3. Off Page SEO
  4. Local SEO
  5. Monitoring And Analytics
  6. On Going Optimization

1. Technical SEO

SEO Strategy

Technical SEO is a vast field and it requires more a lot of technical knowledge like Website Speed optimization, coding, design and layout optimization, and many more

Website Speed: Ensure fast loading times by optimizing images, using a content delivery network (CDN), and minimizing unnecessary scripts. You have to check through Google search console for any kind of server or website errors like 4xx,5xx . The less technical error your website will have the more chances are there to get a good ranking in Google Search Results

 

Mobile responsive design and AMP : Ensure the website is mobile-friendly and responsive. Using AMP(Accelerated Mobile Page) can help your website to rank fast

Site Structure: Create a clear and organized site structure with logical navigation. Consider using Content clustering method

 

XML Sitemap: Create and submit XML sitemaps to search engines. Whenever you are making any major changes to your website , consider submitting XML Sitemap . Use GSC(Google Search Console) to submit your sitemap

 

Robots.txt: Ensure proper use of the robots.txt file to control crawler access.

 

Schema Markup: Implement schema markup to enhance search engine understanding of your content.

 

SSL Certificate: Ensure your site has an SSL certificate for security and improved search rankings. Goole nowadays shows a warning if you open a website which do not have any SSL certificate.  

 

In addition Consider using simple URL and Slug so that users and search engine can easily understand your website and content

2. On page SEO and Content creation

On page SEO in one of the most crucial parts of SEO. Modern day SERP ranking requires a strong content strategy. Google tries to serve consumer queries centric content. If you want your home page to be ranked in the top, that will be a very tough job , as most of the home pages do not serve queries. And for that now a day, you can see a lot of Blogs ,Blog pages , and videos are started to appear on the first page of SERP .

So, diving into the ON- Page SEO strategy, there are several factors you have to consider while doing On-Page SEO for a website

Keyword Research: Identify relevant keywords for your business using tools like Google Keyword Planner and SEMrush. Use mix keyword strategy which will include Long Tail and Short tail keyword.

 

Content creation: Create content which users will read. How to content, Guide content this type of content usually attracts users as this type of content offers some kind of solutions to users’ problems. If your content offers what an user is looking, Google will rank you. Keyword stuffing doesn’t work and often Google penalize such contents. Take help form A.I Tools to generate content but keep in mind, you have to create the A.I generated content in such way that user can find solution by reading it. Also consider creating YouTube videos, short form of content and use it in your article to provide clear solutions.

 

Meta Tags: Optimize meta titles and descriptions with relevant targeted keywords. Use copywrting techniques to create eye catchy Meta Title and Descriptions. Use A.I Software like Chatgpt or CopyAI to generate creative headlines and Descriptions.

 

Header Tags: Use H1, H2, and H3 tags to structure content. This gives clear structure in your content.

 

Keyword Placement: Incorporate target keywords naturally within content.

 

Content Optimization: Ensure high-quality, relevant, and engaging content on each page. Consider using Internal Links and External Links

 

Internal Linking: Link relevant pages within your site for better navigation and SEO.

 

Image Optimization: Optimize image alt tags and file names.

 

User Experience (UX): Enhance user experience with a focus on readability, formatting, and mobile-friendliness.

On page SEO/Content marketing
Wikipedia

3. Off-Page SEO:

Off page SEO refers to the process takes outside of a website to improve its ranking and search presence. It helps in increase Domain Ranking, SERP presence, DA and PA .

Usually strategies like Guest posting, Social media referral and outreach program comes under OFF-Page SEO

Off page SEO

Link Building: Build high-quality backlinks through outreach, guest posting, and content promotion. Things to keep in mind, strategies like Black Hat SEO doesn’t work. Google has strict policies and will penalize your website for using such strategies. White Hat SEO strategies like Guest Posting, Blog submission, Outreach Program can help you in growth of your website.

 

Social Media: Create and maintain a strong social media presence to amplify content and engage with your audience.

 

Online Reputation Management: Monitor and manage online reviews and mentions.

4. Local SEO and NAP Citation:

Google My Business (GMB): Claim and optimize your GMB listing with accurate business information, photos, reviews and keywords

 

Local Citations: Build consistent NAP (Name, Address, Phone number) citations across local directories and websites.

 

Local Content: Create content targeting local keywords and topics relevant to your audience.

 

Local Link Building: Build local backlinks from reputable local businesses and directories.

 

NAP Citation – NAP-Name , Adress and Phone NO , If Google finds contact information(NAP) of your  Businesses across the web, Google will help your Google My business profile to rank on the top 3 of Local Listings.

5. Content Creation:

Content creation is the most crucial part in a SEO strategy and also from business perspective. Modern day relies on valid information. Let’s say you want to buy a phone. In past people usually visits a local store to buy a phone without considering in depth research. Now you will check YouTube , compare other phones with your desired phone, read blogs about it, check customer review and after that you will come to a conclusion. So, for all these steps you need content. That is what Google has introduced E-E-A-T frame work in their algorithm. E-E-A-T means Experience, Expertise  , Authoritativeness and Trust.

Now a days, just making a blog and stuffing keyword in it wont rank your website. You information must be from a very trustworthy source and will match with E-E-A-T framework.

Now coming to the important types in Content creation –

Content Creation SEO

Blog: Develop Blogs, YouTube Videos, Social media posts , reels  with valuable, informative, and shareable content related to your industry.

 

Content Calendar: Create a content calendar to plan and schedule regular updates.

 

Content Promotion: Share content on social media, through email marketing, and with outreach to relevant influencers.

 

Multimedia Content: Diversify content with videos, infographics, and podcasts to reach different audiences.

6. Dig deep into Marketing Analytics

Marketing is the perfect blend of Art and Science , and no matter what you do, without measuring your work , end results will create chaos. Measuring DATA and taking steps according to that DATA is very crucial. You can start from basic by using free tools like

 

Google Analytics: Set up and regularly review Google Analytics to track website performance.

Google Search Console: Monitor for issues, submit sitemaps, and review search queries.

Google Tag Manager: Use Tag Manager to set up multiple tags in your website

Rank Tracking: Use SEO tools to track keyword rankings and monitor competitors. Like Semrush , Ubersuggest

Remember that SEO is an ongoing process, and results may take time to materialize. Consistency, patience, and adaptability are key to a successful SEO strategy. Regularly review and update your strategy to stay competitive in the ever-evolving search landscape. Monitor every steps and competitors, use A.I tools , keep track of Google’s Algorithm updates.

To save you from this whole complicated time-consuming process, I am here to help.

I am Arunalo Sinha Roy, owner of Performancemetrix.in
I am certified Google ,Hubspot and MICA Digital Marketer with a 1.5 years of experience in SEO,SEM and SMM
I will help you in crafting exciting content , creating and implementing SEO and Local SEO strategies  so that your business can grow in this digital era

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Social Media Marketing(smm)

Grow your business through Social Media Marketing(SMM)

How to Grow your business through Social Media Marketing(SMM)

social media icons

Table of Content

  1. What is social media marketing?
  2. Important factors in social media 
  3. Advantages of social media 
  4. Social media marketing statistics 
  5. Social media marketing plan 
  6. Best social media marketing platforms 
  7. Social media tools 
  8. About Social media marketing services

What is social media marketing?

Social media marketing refers to utilizing social media platforms to promote products, services, or brands and engage with target audiences. It involves creating and sharing relevant and compelling content, participating in conversations with consumers / tg audiences, running advertising campaigns, and building relationships with followers and customers on platforms such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and others. Through Social Media, Small businesses can grow rapidly by creating engaging content and interacting with consumers. 

 

Social media marketing leverages the widespread use of social media platforms to reach and engage a large number of users, as these platforms provide opportunities for businesses to connect with their target audience in a more direct and interactive way. It allows businesses to build brand awareness, drive website traffic, generate leads, increase sales, and foster customer loyalty.

 

The success of social media marketing relies on factors like 

  • understanding the target audience, 
  • developing a strategic plan, 
  • creating engaging and shareable content, and 
  • utilizing the features and advertising options provided by different social media platforms. 

By monitoring and analyzing performance metrics, businesses can optimize their social media marketing efforts and achieve their marketing objectives effectively.

 

It is important to note that the field of social media marketing is constantly evolving, with new platforms, features, and trends emerging regularly. Therefore, staying updated with the latest industry insights and adapting strategies accordingly is crucial for successful social media marketing campaigns.

Benefits of social media marketing

2. Important factors in social media marketing

  1. Target Audience: Identifying and understanding your target audience is crucial for effective social media marketing. Conducting thorough market research helps you determine the demographics, interests, and preferences of your audience. This knowledge enables you to tailor your content and messaging to resonate with your target audience and engage them more effectively.
  1. Content Strategy: Developing a well-defined content strategy is essential for social media marketing success. Your content should be valuable, relevant, and engaging to attract and retain your audience’s attention. It is important to create a mix of different content types, such as informative articles, entertaining videos, captivating visuals, and interactive elements, to keep your social media presence diverse and appealing. 

    Great content strategy will include Types of content, Content format, medium/ platforms, the end goal, content scheduling, and many form factors. 

  1. Consistency and Frequency: Consistency in posting and maintaining an active presence is vital in social media marketing. Regularly sharing high-quality content helps you stay visible, build credibility, and engage your audience. Establishing a content calendar and scheduling posts in advance can help maintain consistency. Additionally, monitoring engagement metrics and adjusting your posting frequency based on audience response is crucial to optimize your social media strategy.
  1. Engagement and Community Building: Social media is inherently social, and fostering engagement with your audience is key. Responding to comments, messages, and mentions promptly helps build relationships and customer loyalty. Encouraging conversations, asking questions, and running contests or polls can also boost engagement. Building a community around your brand by encouraging user-generated content and featuring customer stories can further enhance your social media marketing efforts.
  1. Analytics and Data-driven Decision Making: Monitoring and analyzing social media metrics is essential for measuring the effectiveness of your campaigns and making data-driven decisions. Platforms provide valuable insights into key metrics like reach, engagement, click-through rates, and conversions. By analyzing these metrics, you can identify trends, understand what content resonates with your audience, and optimize your strategy accordingly. Regularly reviewing analytics enables you to refine your approach and achieve better results over time.

By considering these important factors and adapting your social media marketing strategy accordingly, you can maximize the impact of your efforts, improve brand visibility, and drive meaningful engagement with your target audience.

3. Key advantages of Social media marketing:

  1. Increased Brand Awareness: Social media platforms provide a vast audience for businesses to showcase their brand. By consistently posting engaging content and interacting with users, businesses can significantly increase their brand visibility and reach. Social media allows for the sharing and amplification of content, enabling businesses to extend their reach beyond their immediate follower base.
  1. Targeted Advertising: Social media platforms offer robust advertising tools that allow businesses to target specific demographics, interests, and behaviors. This precise targeting capability ensures that your marketing messages reach the right audience, increasing the likelihood of generating leads and conversions. Targeted advertising also enables businesses to optimize their ad spend and achieve a higher return on investment (ROI).
  1. Enhanced Customer Engagement: Social media provides a direct and interactive channel for businesses to engage with their audience. Through comments, messages, and mentions, businesses can respond to customer inquiries, provide support, and address concerns promptly. This real-time engagement builds trust, fosters customer loyalty, and strengthens the relationship between the brand and its customers.
  1. Increased Website Traffic and Conversions: Social media marketing can drive significant traffic to your website or landing pages. By strategically including call-to-action buttons or links in your social media posts, businesses can direct users to their website to learn more, make purchases, or sign up for newsletters. By optimizing landing pages and using conversion tracking, businesses can measure and improve their conversion rates.
  1. Market Insights and Competitive Analysis: Social media platforms offer valuable insights into audience behavior, preferences, and trends. By monitoring analytics and tracking metrics, businesses can gain insights into what content performs best, understand audience sentiment, and identify emerging trends. Additionally, businesses can conduct competitive analysis by observing competitors’ social media presence, content strategies, and customer interactions, allowing them to refine their own marketing approach.
  1. Cost-Effective Marketing: Compared to traditional advertising channels, social media marketing is often more cost-effective. Creating social media accounts and posting organic content is generally free, while paid advertising options provide flexibility in budgeting and targeting. This affordability makes social media marketing accessible to businesses with limited marketing budgets, enabling them to compete with larger brands.
  1. Humanizing Your Brand: We often forget that customer loyalty and trust should be the first and last goals of a business. And nowadays, Inbound marketing is the key factor that changes the approach of businesses. Through social media you can share your behind the scene footage, and general awareness, you can chat with consumers to solve their queries, and by interacting with consumers, you present your brand in front of a large audience who are starting to trust your brand because of this human connection. 

These benefits demonstrate the power of social media marketing in driving brand awareness, engagement, website traffic, and ultimately, business growth. However, it’s essential to develop a well-planned strategy, consistently monitor performance, and adapt based on audience feedback to maximize the benefits of social media marketing.

customer service

4. Social media marketing statistics

With regard to the benefits above, don’t just take our word for it. Let’s take a look at some social media marketing statistics that prove its power

  • The average US adult spends 2.25 hours on social media every day.
  • Over 70% of people who have a positive experience with a business on social media will recommend that business to their networks.
  • Facebook users click on 12 Facebook ads on average every month.
  • 81% of people use Instagram to research products and services.
  • Nearly 80% of Twitter users feel more positive about a business when they get a response to their tweet.
  • 4 out of 5 people on LinkedIn drive business decisions.
  • 46% of TikTok users engage in the app without any other distractions.

5. Creating Social media marketing plan

Creating a detailed social media marketing plan is essential for a successful and organized approach to your social media efforts. Here are the key steps to developing a comprehensive social media marketing plan:

 

  1. Set Clear Goals: Start by defining your social media marketing goals. These goals should be specific, measurable, attainable, relevant, and time-bound (SMART). Examples of goals could include increasing brand awareness, driving website traffic, generating leads, or boosting sales. Clear goals will guide your strategy and help you measure success.
  2. Understand Your Target Audience: Conduct thorough research to identify and understand your target audience. Determine their demographics, interests, online behavior, and pain points. This information will help you tailor your content and messaging to resonate with your audience, ensuring maximum engagement and relevance. If you are targeting business professionals Linkedin may be a more prominent choice. Now there is Threads(by Meta) also. So Choose your platform based on the Target audience.
  3. Choose Relevant Social Media Platforms: Based on your target audience research, select the social media platforms that align with your audience’s preferences and behaviors. Focus on platforms where your target audience is most active. For example, if you’re targeting a younger demographic, platforms like Instagram or TikTok may be more effective.
SMART-MARKETING-OBJECTIVES
Credit - https://www.smartinsights.com/goal-setting-evaluation/goals-kpis/define-smart-marketing-objectives/
  1. Develop a Content Strategy: Outline your content strategy, including the types of content you’ll create (e.g., articles, videos, images, reels, tweets, infographics), the tone of voice, and the themes or topics you’ll cover. Create a content calendar to plan and schedule your content in advance. Ensure your content provides value, is engaging, and aligns with your brand identity.
  1. Plan for Consistent Posting: Determine how often you’ll post on each social media platform. Consistency is crucial to maintain engagement and visibility. Decide on the optimal posting frequency for each platform, keeping in mind the preferences of your audience and the platform’s algorithms. Consider using social media management tools to schedule and automate your posts.
  1. Allocate Resources: Determine the resources needed to execute your social media marketing plan effectively. This includes budgeting for paid advertising, hiring social media managers or content creators, and investing in social media management tools or analytics platforms. Allocate resources based on your goals and the level of support required.
  1. Monitor and Measure Performance: Establish key performance indicators (KPIs) that align with your goals. These could include metrics like engagement rate, reach, click-through rate, conversions, or revenue generated. Use analytics tools provided by each social media platform, as well as third-party tools, to monitor and track your performance regularly. Analyze the data to gain insights into what’s working and what needs adjustment.
  2. Adjust and Optimize: Continuously evaluate your social media marketing efforts and make data-driven adjustments. Analyze audience feedback, engagement metrics, and trends to refine your content strategy, posting frequency, targeting, and messaging. Stay updated with social media trends and adapt your plan accordingly to stay ahead of the competition.

    Remember that a social media marketing plan is not set in stone and should be flexible to accommodate changes in the social media landscape and your business objectives. Regularly review and update your plan to ensure it remains relevant and effective in achieving your goals.

6. Best social media marketing platforms

Determining the best social media marketing platforms depends on several factors, including your target audience, industry, goals, and resources. However, here are some of the popular social media platforms that offer significant marketing opportunities:

  1. Facebook: As of April 2023, Facebook has 1.908 billion daily active users (DAUs). This means that 65.9% of Facebook’s monthly active users (MAUs) log in on a mobile device or desktop each day. The number of daily active users on Facebook has been growing steadily over the past few years. In 2019, Facebook had 1.74 billion daily active users. In 2020, that number grew to 1.92 billion. And in 2021, it grew to 1.94 billion. Facebook remains one of the largest and most influential social media platforms. It provides robust advertising options, detailed audience targeting, and diverse content formats, including text posts, images, videos, and live streams. Facebook is suitable for a wide range of businesses and allows for building brand communities and engaging with customers.

 

  1. Instagram: As of July 2023, Instagram has 500 million daily active users (DAUs). This means that 1 in 8 people with mobile internet access uses Instagram at least once every 24 hours. Instagram is Known for its visual-centric nature, It is particularly popular among younger demographics and businesses in industries such as fashion, beauty, travel, and food. Instagram offers various advertising options, including photo ads, video ads, stories, and shoppable posts. Also because of reels anyone can promote their brand using various types of reels. 
social media
  1. Twitter: Twitter has around 353 million monthly active users and is well-suited for real-time updates, news, and engaging in conversations. It allows businesses to share concise messages, participate in trending discussions, and provide customer support. Twitter’s advertising options include promoted tweets, trends, and accounts, enabling businesses to amplify their reach and engagement. A lot of brands try to solve user’s queries through Twitter and participate in various conversations, which builds trust among consumers

 

  1. LinkedIn: LinkedIn is a professional networking platform with over 740 million users, making it valuable for B2B marketing and professional networking. It allows businesses to share industry insights, thought leadership content, and job postings. LinkedIn offers advertising options like sponsored content, text ads, and InMail for targeted B2B marketing campaigns.

 

  1. YouTube: As the second-largest search engine and a video-sharing platform with over 2 billion logged-in monthly users, YouTube offers vast marketing opportunities through video content. It is particularly effective for tutorial videos, product demonstrations, storytelling, and brand awareness campaigns. YouTube advertising options include pre-roll ads, display ads, and sponsored videos.

 

  1. TikTok: TikTok has gained immense popularity, especially among younger audiences, with over 700 million monthly active users. It is known for its short-form videos and creative content. TikTok offers advertising options such as in-feed ads, branded hashtag challenges, and branded effects to engage with users and increase brand visibility.

 

Other notable social media platforms worth considering depending on your target audience and industry include Pinterest, Snapchat, Reddit, Threads, and Twitch. It’s crucial to research and understand the demographics and user behavior of each platform to determine which aligns best with your marketing objectives.

 

Remember, it’s not necessary to be active on all platforms. Focus on the platforms where your target audience is most active, and where your content and brand messaging will resonate the most effectively. It’s better to have a strong presence on a select few platforms rather than spreading your efforts too thin across multiple platforms.

The thing to remember – Never put all your eggs into the same basket 

7. Social media automation tools

Automation helps you in advance planning of your social media postings. If you plan your posts in advance, you will not miss important dates. Also, you can change any errors, as after automating your posts you can see previews. 

Here are some automation tools which help in social media marketing and management 

  1. Meta Business Suits- Meta Business suit is a free platform that helps you in managing your Facebook and Instagram pages, allows you to schedule your posts in advance and you can track your social media analytics through this platform. It has some flaws but if you want a free platform, Meta business suite is the best for sure. 
  2. Buffer. Buffer is a popular social media management tool that allows you to schedule posts on Twitter, Facebook, LinkedIn, Instagram, and Pinterest. The free plan allows you to schedule up to 10 posts per social media account per month.
  3. Later. Later is another popular social media management tool that focuses on Instagram and Pinterest. The free plan allows you to schedule up to 30 posts per month and access analytics.
  4. Crowdfire. Crowdfire is a social media management tool that allows you to schedule posts, track your analytics, and find new followers. The free plan allows you to connect up to 10 social media accounts and schedule up to 100 posts per month.
  5. SocialOomph. SocialOomph is a social media management tool that allows you to schedule posts, track your analytics, and manage your social media inbox. The free plan allows you to connect up to 2 social media accounts and schedule up to 10 posts per day.
  6. Tailwind. Tailwind is a social media management tool that focuses on Pinterest. The free plan allows you to schedule up to 30 Pins per month and access analytics.
  7. Zoho Social. Zoho Social is a social media management tool that allows you to schedule posts, track your analytics, and manage your social media inbox. The free plan allows you to connect up to 3 social media accounts and schedule up to 5 posts per day.
  8. Combin. Combin is a social media automation tool that allows you to automate tasks such as following, unfollowing, liking, and commenting. The free plan allows you to use up to 100 credits per day.
  9. Friends+Me. Friends+Me is a social media management tool that allows you to schedule posts, track your analytics, and manage your social media inbox. The free plan allows you to connect up to 3 social media accounts and schedule up to 10 posts per day.
  10. TweetDeck. TweetDeck is a social media management tool that allows you to manage multiple Twitter accounts in one place. The free plan allows you to connect up to 2 accounts and schedule up to 30 Tweets per day.
  11. Hootsuite. Hootsuite is a popular social media management tool that allows you to schedule posts, track your analytics, and manage your social media inbox. The free plan allows you to connect up to 3 social media accounts and schedule up to 30 posts per day.

It is important to note that these are just a few of the many free social media automation tools available. When choosing a tool, it is important to consider your needs and budget. Some factors to consider include the number of social media accounts you want to connect, the number of posts you want to schedule, and the features you need.

Here are some additional tips for automating your social media postings:

  • Plan your content in advance. This will help you save time and ensure that you are always posting fresh content.
  • Use a variety of content formats. This will keep your followers engaged and interested.
  • Optimize your posts for the best times to post. This will help you get the most views and engagement.
  • Track your results. This will help you see what is working and what is not.

Automating your social media postings can be a great way to save time and keep your social media accounts active. By using one of the free tools listed above, you can easily schedule posts and track your results.

8. About Social media marketing service

Social media marketing services refer to the professional assistance provided by agencies or experts to businesses in planning, executing, and managing their social media marketing strategies. These services can range from consultancy and strategy development to content creation, advertising campaign management, community management, and performance analysis. Here are some key aspects of social media marketing services:

  1. Strategy Development: Social media marketing services begin with developing a comprehensive strategy tailored to the specific goals, target audience, and industry of the business. This includes defining objectives, selecting the appropriate social media platforms, determining content themes and formats, and outlining a content calendar.
  1. Content Creation: Social media marketing services often involve content creation, including writing compelling copy, designing graphics or visuals, and producing videos or other multimedia content. This ensures that businesses have engaging and shareable content that resonates with their target audience and aligns with their brand identity.
  1. Advertising Campaign Management: Many social media marketing services include managing advertising campaigns on various platforms. This involves setting up ad accounts, targeting specific demographics, creating ad content, optimizing campaigns for maximum reach and engagement, and monitoring performance metrics. Advertisements can be in the form of sponsored posts, display ads, video ads, or influencer collaborations.
  1. Community Management: Effective social media marketing involves actively engaging with followers and customers. Social media marketing services often include community management, which involves responding to comments, messages, and mentions in a timely and professional manner. This helps build relationships, provide customer support, and maintain a positive brand image.
  1. Performance Analysis and Reporting: Social media marketing services typically involve monitoring and analyzing performance metrics to evaluate the effectiveness of campaigns. This includes tracking key performance indicators (KPIs) such as reach, engagement, click-through rates, conversions, and ROI. Regular reporting helps businesses understand the impact of their social media efforts and make data-driven decisions for optimization.
  1. Keeping Up with Trends and Updates: Social media platforms constantly evolve, introducing new features and algorithms. Social media marketing services stay updated with these changes, ensuring that businesses adapt their strategies to leverage the latest trends and maximize their reach and engagement on social media.

Engaging social media marketing services can be beneficial for businesses that lack the time, expertise, or resources to manage their social media presence effectively. By leveraging the knowledge and experience of professionals, businesses can optimize their social media marketing efforts, enhance brand visibility, engage with their target audience, and achieve their marketing goals more efficiently.

At Performancemetrix I try to tell your stories through creative social media marketing techniques like copywriting, content writing, script creation, short video content creation and paid social media advertising. 

I would love to work with you to grow your business. See my social media marketing portfolio here.

Grow your business through Social Media Marketing(SMM) Read More »

The Ultimate Marketing Plan for E-Commerce Success

The Ultimate Marketing Plan for E-Commerce Success

Marketing strategy

A comprehensive marketing plan is a document that outlines your business’s marketing goals, strategies, and tactics. It should be tailored to your specific business and industry, and it should be updated on a regular basis to reflect changes in your business and the market.

A comprehensive marketing plan typically includes the following sections:

  1. Business Summary (Details of your Business)
  2. SWOT Analysis (Strength, Weakness, Opportunities, and Threats)
  3. Business Initiatives (Final goal from a marketing campaign)
  4. Consumer analysis (Understanding consumers and their goals for your brand)
  5. Competitor analysis (Who are the competitors and what strategy to outrun them)
  6. Market Strategy (Includes 4p’s of Marketing)
  7. Marketing strategy (Inlcudes, Channels, strategies, plans, type of marketing, content type, defining KPI, and many more)
  8. Budget allocation
  9. Marketing Timeline: This section outlines the schedule for implementing your marketing plan.
  10. Evaluation and Control: This section describes how you will measure the success of your marketing plan and make necessary adjustments.

A comprehensive marketing plan is an essential tool for any business that wants to achieve its marketing goals. By taking the time to develop a well-thought-out marketing plan, you can increase your chances of success in today’s competitive marketplace.

1. Business summary - Shopclues

Shoppclues is an Indian online marketplace that was founded in 2011. It is one of the largest e-commerce platforms in India, with over 600,000 merchants and 28 million products on its platform. Shopclues offers a wide variety of products across categories such as home and kitchen, fashion, electronics, and daily utility items. The company’s target market is primarily Tier II and Tier III cities in India.

 

Shopclues has been facing increasing competition from other e-commerce platforms such as Amazon India and Flipkart. In order to remain competitive, Shopclues has focused on expanding its product offerings, improving its delivery infrastructure, and launching new marketing campaigns.

2. SWOT Analysis

Here is SWOT analysis of Brand Shopclues 

Strengths:

  • Large product catalog of over 9 million products across 4000+ categories
  • Strong brand recognition and customer base
  • Wide distribution network
  • Strong marketing and advertising campaigns
  • Strong partnerships with national and international brands

Weaknesses:

  • High customer acquisition costs
  • High return rates
  • Lack of focus on customer service
  • Lack of innovation
  • Competition from other online retailers
  • Havnt really entered the Gen Z market
  • Lack of personalization , SEO efforts and Social Media Marketing

Opportunities:

  • Expansion into new markets
  • Development of new product categories
  • Increase focus on customer service
  • Innovation in technology and logistics
  • Acquisition of other online retailers
  • Creative Social Media Marketing 
  • Inlfuencer Marketing 

Threats:

  • Economic slowdown
  • Increased competition from other online retailers
  • Changes in government regulations
  • Cyber security threats
  • Quick shift from one brands
swot analysis

3. Business Initiatives

Over the upcoming 12 months 

  1. Shopclues wants to increase its sales by 30%, and also 
  2. Shopclues wants to grow its social media engagement by 20% and it’s followers by 30%.

Shopclues social media following 

Facebook: 11.7 million

Twitter: 3.5 million

Instagram: 10.6 million

YouTube: 1.8 million

LinkedIn: 1.3 million

  1. Increase consideration over Amazon, Flipkart, and Myntra
  2. Rank among the top 3 in search Engine

4. Consumer Analysis / Buyer person

Let’s create a buyer persona or I can say a potential audience base to target 

Name: Akash / Sayra 

Age: 23 (18-25 age group)

Gender: Male/ Female

Location: Mumbai / Bangalore /Kolkata (Tire 1 and 2 cities)

Occupation: Software Engineer

Income: Rs. 10-20 lakhs per annum

Interest: Fashion, tech, travel, beauty product, healthcare, 

Pain points:

  • Wants to find great deals on products
  • Wants fast delivery
  • Wants to buy authentic and trendy products
  • Wants trendy clothes 
  • Great Gadgets at affordable price

Goals:

  • Wants to save money
  • Wants to save time
  • Wants to look fashionable

How to reach them:

  • Social media: Akash / Sayra is active on social media, especially Instagram and TikTok. He follows a lot of brands and influencers, and he is always looking for new products to buy.
  • Email marketing: Akash / Sayra is signed up for email marketing lists from a number of brands. He likes to receive promotional emails, and he often clicks on the links to buy products.
  • Search engine marketing: Akash / Sayra uses Google and other search engines to find products. He is more likely to click on ads that are relevant to his interests and that offer great deals.

Name: Rahul / Arpita

Age: 35(26-45 age group)

Gender: Male/ Female

Location: Mumbai / Bangalore /Kolkata (Tire 1 and 2 cities)

Occupation: MNC / Government sector / Businessman/ Businesswoman

Income: Rs. 20-40 lakhs per annum

Interest: Fashion, tech, travel, beauty product, healthcare, 

Pain points:

  • Wants to find great deals on products
  • Wants fast delivery
  • Wants to buy authentic and trendy products
  • Wants good quality products 
  • Wants to order groceries online
  • Great customer service

Goals:

  • Wants to save money
  • Wants to save time
  • Great products and service
  • Wants  Hassel Free Delivery

How to reach them:

  • Search engine marketing: Rahul / Arpita uses Google to find products. They are more likely to click on ads that are relevant to their interests and that offer great deals. Also, they are interested in learning about Product reviews through articles and youtube video
  • Social media: Rahul / Arpita is active on social media, especially Instagram and Facebook. He follows a lot of brands and influencers, and he is always looking for new products to buy.
  • Email marketing: Rahul / Arpita is signed up for email marketing lists from a number of brands. He likes to receive promotional emails, and he often clicks on the links to buy products.
  • Banner Ads – Rahul / Arpita visits different websites to read and if they see any exciting ad running on that websites, they will probably click on it. 

By understanding the needs and goals of this buyer persona, you can create marketing campaigns that are more likely to reach them and convince them to buy your products.

consumer behavior
Perceptual Mapping/ Positioning Map

5. Competitor Analysis

Shopclues is an Indian e-commerce company that was founded in 2011. It offers a wide range of products, including electronics, fashion, home & kitchen, and more. Shopclues competes with a number of other e-commerce companies in India, including Amazon, Myntra, and Flipkart.

Amzone

Amazon is the largest e-commerce company in the world. It offers a wide range of products, including electronics, fashion, home & kitchen, and more. Amazon has a strong brand name and a large customer base. It also has a strong logistics network, which allows it to deliver products quickly and efficiently.

Amazon is one of the strongest players in the book-selling and Ebook market. Also Amazone MINI is also growing as it is collaborating with a lot of renowned influencers and brands. From healthcare to Groceries, Amazon has become one of the most trusted players in the E-Commerce business

Amzone Logo

Myntra

Myntra is a leading e-commerce company in India that specializes in fashion. It offers a wide range of clothing, accessories, and footwear for men, women, and children. Myntra has a strong brand name and a loyal customer base. It also has a strong logistics network, which allows it to deliver products quickly and efficiently. Myntra offers an Insider program and Influencer collaboration that boosts Myntra’s sales and brand engagement. Also, the unique range of collections in fashion wear has attracted most of Gen Z.

Myntra

Flipkart

Flipkart is the second largest e-commerce company in India. It offers a wide range of products, including electronics, fashion, home & kitchen, and more. Flipkart has a strong brand name and a large customer base. It also has a strong logistics network, which allows it to deliver products quickly and efficiently. Flipkart offers exciting discounts and A lot of brands only launch their products on Flipkart which makes Flipkart 2nd most considerable brand. 

Flipkart Logo

Shopclues faces a number of challenges from its competitors. Amazon, Myntra, and Flipkart are all larger and more established companies. They also have stronger brand names and larger customer bases. Shopclues will need to find ways to differentiate itself from its competitors in order to succeed.

Some of the ways that Shopclues can differentiate itself include:
  • Offering a wider range of products
  • Offering lower prices
  • Offering better customer service
  • Offering more innovative features
  • More social media presence and collaboration with Brands
  • Collaboration with Influencers 
  • Strong Email marketing and creative marketing approach
  • Collaborating with Brands like Boat, MI, and Oppo to capture a greater audience
  • Collaborating with Authors to sell books online.
  • Creative Video Marketing 

Shopclues will also need to focus on building its brand name and its customer base. It can do this by investing in marketing and advertising, and by providing excellent customer service.

If Shopclues can successfully differentiate itself from its competitors and build its brand name and customer base, it has the potential to be a successful e-commerce company in India.

6. The 4Ps of Shopclues e-commerce

4Ps stand for product, Price, Place, and Promotion. These 4Ps are the fundamentals of marketing. We can define where our brand stands in this huge market by analyzing the 4Ps

 

Here are the 4Ps analysis of Shopclues

  • Product: Shopclues offers a wide variety of products across categories such as fashion, electronics, home & kitchen, groceries, and more. The company also has a strong focus on private labels, which are products that are developed and sold exclusively by Shopclues.

  • Price: Shopclues offers competitive prices on its products. The company also offers a variety of discounts and promotions to attract customers.

  • Place: Shopclues is an online marketplace, which means that customers can shop from the comfort of their own homes. The company also has a network of fulfillment centers across India, which allows it to offer fast and reliable delivery.

  • Promotion: Shopclues uses a variety of marketing channels to promote its brand, including online advertising, social media, and influencer marketing. The company also has a loyalty program that rewards customers for shopping on its platform

Shopclues has been using the 4Ps to build a strong brand and grow its business. But for some strong reasons, Shopclues is unable to build a strong consumer base in comparison to Amazone and Flipkart

4p's of marketing

7. Marketing strategy of Shopclues

Developing a holistic Marketing strategy is not an easy task. Sure you can take help from Chatgpt or Bard, but you have to analyze that strategy from the perspective of a human. 

How you are going to connect with your consumers and how you can move your consumers from the Top of the funnel to the Bottom of the Funnel is the biggest challenge you will face. 

MARKETING Strategy

Shopclues Marketing strategy

  1. Content marketing

Content marketing is a great way to attract new customers and build brand awareness. You can create blog posts, infographics, videos, and other types of content that are relevant to your target audience. Make sure to optimize your content for search engines so that it can be found by potential customers. Content marketing will be fundamental to SEO, And Social media marketing. Consider using Inbound marketing techniques to create content like Fashion, tech, reviews, etc. 

  1. Social media marketing

Social media is a powerful tool for connecting with potential customers and promoting your products. Shopclues can leverage the power of Social media marketing by using Instagram, Facebook, LinkedIn, and Twitter.

Instagram and Facebook – Shopclues can create carousel posts and reels about tech, fashion, customer reviews, and deals. Also collaborating with influencers will give them an edge. Shopclues can collaborate with Micro-influencers and big influencers to create a community. Consider targeting GenZ as they will be the primary audience to consume content on social media 

  1. Email marketing

Personalization = Personalized Email Marketing

Email marketing is a great way to stay in touch with your customers and promote new products or sales. Collect email addresses from your website visitors and send them regular newsletters or promotional emails.

Also, have you seen how Amazon, Zomato, and many more companies use creative Email marketing techniques to promote their products and deals? Shopclues can use great copywriting techniques in email marketing to do personalized marketing.

  1. Search engine optimization (SEO)

SEO is the process of improving your website’s ranking in search engine results pages (SERPs). When your website ranks higher in SERPs, it will be more visible to potential customers. Now when a customer searches for a product, a strong SEO strategy will help shopclues to rank higher. Shopclues can create High-quality content which includes short form of videos, images, and many more. And Shopclues should invest in Building strong Backlinks. Collaboration with big brands and influencers will help in gaining backlinks. Also using User-generated content can boost their SEO.

  1. Pay-per-click (PPC) advertising + Social media Advertising

PPC advertising is a great way to appear on top of your competitor when user search for specific keywords. Shopclues should invest in PPC advertising to promote their products, deals . 

Also investing in creative social media advertising will help to gain users and sales . The percentage of people who use Facebook and Instagram daily in India is 67% and 58% respectively. This means that over 200 million people in India use Facebook and Instagram daily. Shopclues may not target 200 million people but promoting deals and offers through social media will help in gaining sales.

  1. Influencer marketing

Influencer marketing is a type of marketing where you partner with influencers to promote your products or services. Influencers are people who have a large following on social media or other platforms. In the case of Shopclues, Influencer marketing will play a major role. As most of the platforms are dominated by Big Players, reaching out to people can cost big bucks. So using Influencers to promote products and tie up brands to lunch products can really increase their stake in this market. 

  1. Retargeting

Retargeting is a type of online advertising where you show ads to people who have already visited your website. This can be a very effective way to remind people about your brand and encourage them to make a purchase. Repeatedly appearing in front of the desired audience and understanding user behavior will help to move customers from the Top of the funnel to the Bottom of the Funnel.

  1. Customer loyalty programs

Customer loyalty programs are a great way to reward your customers for their repeat business. You can offer discounts, free shipping, or other rewards to customers who sign up for your loyalty program. 

By using a combination of these online marketing strategies, you can reach a large number of potential customers and build a successful e-commerce business.

Here are some additional tips for creating a successful e-commerce marketing strategy:

  • Set clear goals and objectives. What do you want to achieve with your marketing efforts? Do you want to increase brand awareness, generate leads, or drive sales?
  • Target your audience. Who are you trying to reach with your marketing messages? What are their interests and needs?
  • Create engaging content. Your content should be informative, interesting, and relevant to your target audience.
  • Track your results. It’s important to track the results of your marketing campaigns so that you can see what’s working and what’s not. This will help you make adjustments to your strategy as needed.

By following these tips, you can create a successful e-commerce marketing strategy that will help you reach your business goals.

8. Marketing budget distribution

In the case of Shopclues, we should go with the Omnichannel Marketing approach. 

Omnichannel Marketing- Omnichannel marketing is a consumer-centric marketing approach in which all channels are integrated so the customer has a unified and consistent experience whether they are at a physical store, using an app, or on a website. Multichannel, in contrast, tends to revolve around products instead of customers – Mckinsey

Omnichannel Marketing budget distribution

Our top priority will be 

  1. Search Engine Optimization – 20% of Overall Budget
  2. Social Media Marketing+Influencer Marketing – 30% of Overall Budget
  3. Content creation – 20% of the Overall Budget
  4. Search Engine Marketing(Including Video creation+ youtube ads)- 30% of Overall Budget



So from the aThis budget distribution is just a suggestion, and the actual percentages may vary depending on the specific needs of Shopclues. However, this distribution provides a good starting point for developing a budget that will help the company achieve its goals.

 

The best way to determine the right budget distribution is to carefully analyze Shopclues’ current situation and its future goals. By doing so, Shopclues can develop a budget that will help it achieve its goals and continue to grow its business.

9. Marketing timeline

A marketing timeline is a visual schedule that outlines all of your marketing plan’s projects, events, campaigns, and activities. It is organized according to the calendar year’s day or month of completion.

A marketing timeline is an essential tool for businesses of all sizes. It helps you to:

Track your progress and stay on schedule. A marketing timeline can help you to see how far along you are in your marketing plan and identify any areas where you may be falling behind.

Identify potential bottlenecks. By mapping out your marketing activities in advance, you can identify potential bottlenecks in your process and take steps to mitigate them.

Coordinate with other departments. A marketing timeline can help you to coordinate your marketing activities with other departments in your company, such as sales and product development.

Get buy-in from stakeholders. A marketing timeline can help you to get buy-in from stakeholders by showing them how your marketing activities will help to achieve your business goals

 

marketing timeline

 

Coming to Shopclues Marketing timeline 

We can design a timeline that will help us in Brand awareness and reach, as well as generate sales and increase customer loyalty for the brand

We have 12 months of timeline 

SEO – We will try to maximize our SEO efforts in 11 months. We will work on creating great content (On Page) and acquiring backlinks(off-page). Integrating A.I into our website will also be an advantage.

Have you seen amazon mini? I hope you have. Such efforts increase brand loyalty. People are visiting the Amazon website and watching free series. It will be tough for us to initially start a web series system but another way to increase brand loyalty will be Free Certifications.

Shopclues can launch small certifications in tech and A.I which will bring a lot of potential consumers. 

These are some ways Shopclues can start building brand value

Search engine marketing and Social media marketing –

A great way to generate sales is SEM and SMM. Shopclues should collaborate with brands and launch products in the time of sales which will increase brand uniqueness. Launching some great products in the time of sales eventually, increase brand awareness and also generate sales. Shopclues can run ads throughout the year, but at the time of sales, Shopclues should push its ads strategy. 

While running these ads Shopclues can collaborate with medium-sized influencers to reach more audiences. This will be part of Social media marketing. Such collaboration can happen Quarterly. 

Shoclues should consider being very creative because competition will be very hard and creativity always brings additional eyes. 

Every day twice Shopclues should post on Instagram and Facebook such as reels and carousels, but creativity has to be there. Posts can be about collaboration with influencers, consumer review posts, course updates, and sales updates. 

All the influencer’s videos should be posted on youtube also. That can happen 4 times a month

Great products +Grat deals+genuine interactions with customers can bring Shopclues as a top company in e-commerce business

Email Marketing 

Shopclues have to do creative Email marketing with the help of Copywriting to achieve uniqueness in their marketing efforts. This will take time. Thoru inbound learns generation shopclues can acquire genuine email addresses who will be interested in deals and newsletters. Great email marketing help brands achieve more conversions

Eventually, Email marketing will not have a specific timeline. Of course, deals emails, checkout mail and other types of mail will help Shopclues

10. Evaluation and Control

The above previous steps are an outline of a well-designed marketing strategy. 

Factors to keep in mind

  • Key performance indicator(KPI)
  • Budget
  • The goal of the marketing effort
  • R&D, Research, and Development

By considering the above points, we have to measure in the given budget how did our marketing strategy performed

  • We have to check how well our SEO efforts paid off. Ranking in SERP.
  • How Google ads and social media ads performed and generated leads , sales
  • How many social media followers and engagement we are getting through our social media efforts
  • Where we stand on the Brand Perceptual map 

 

We have to monitor our efforts continuously so that we can make changes in our strategy in order to get better results

That is all from my side. 

Do not forget to check out other articles

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Coca-Cola's "Share a Coke" campaign

Coca-Cola’s “Share a Coke” campaign

Coca-Cola's "Share a Coke" Campaign - Case Study

Coca-Cola’s “Share a Coke” campaign is one of the most remarkable examples of how marketing can bring change. This campaign will remain one of the most innovative campaigns in the marketing world as well as in the business world.

 

Coca-Cola's "Share a Coke" campaign
Source -wikipedia

The Origins of the Share a Coke Campaign

The Share a Coke campaign was created by Coca-Cola Australia in 2011. The campaign was developed by Leo Burnett Australia and was inspired by the idea of using personal names to connect with consumers on a more emotional level. The campaign was a huge success in Australia and was quickly rolled out to other countries around the world.The campaign used a list of the most popular names which includes nicknames and generic titles aiming to have people go out and buy a Coke for their friends and lived one and create a moment. The main concept of the campaign was to replace the Coca-Cola logo on bottles and cans with popular first names. The campaign featured over 1,000 names, including both common and uncommon names, as well as nicknames and terms of endearment such as “mom” and “dad”. This allowed customers to find and share their own personalized Coke bottles with friends and family. The ads encouraged customers to find and share their own personalized Coke bottles and cans on social media using the hashtag #ShareaCoke.

The purpose of the campaign was to create more personal relations with customers and create more memorable moments.

The Impact of Share a Coke Campaign

The Share a Coke campaign has been a huge success for Coca-Cola. The campaign has helped to increase brand awareness, sales, and social media engagement. In the United States, for example, the Share a Coke campaign is credited with increasing sales by more than 2%. This campaign is studied by Marketers all over the world as a reference to one of the most unique campaigns ever created. In 2013, the Share a Coke campaign won a Grand Prix at the Cannes Lions International Festival of Creativity.

The campaign was supported by a massive advertising and social media effort, with television, print, outdoor, and digital ads featuring images of people sharing a Coke with friends and loved ones.

Major Impacts 

  • Increase in sales by more than 2%
  • Brand image and value increased
  • Social media engagement of over 1 billion 
  • Worldwide success
  • Positive social impact
  • Increased Brand Awareness, Sales, and Social media presence

The Share a Coke campaign has had a positive impact on consumers. The campaign has helped to create a more personal connection between Coca-Cola and its customers. The campaign has also helped to promote positive social interactions. For example, people have been sharing photos of themselves finding bottles with their names on them on social media. The Share a Coke campaign has also helped to raise awareness of important social issues. For example, in 2014, Coca-Cola released a limited-edition line of Share a Coke bottles with the names of people who had been affected by bullying.

The contribution to the marketing world

This campaign studied in many Universities and courses so that Aspiring marketers can learn how personalization can change the whole marketing. I learned about this campaign when I was doing my Diploma in MICA. 

I can recall some brand that gives away stickers, tags, and many more small goodies with every purchase. I have parched from some brands that gave me a little note where my name is written with a small note. Because of that effort, I remember the brand names. 

Personalization is implemented in Email Marketing in recent times. We have Zomato, Swiggy, Amazone, Flipkart, and many more brands leveraging this Personalized Marketing method. New-age marketers should learn about these case studies because this kind of campaign laid the foundation of Inbound Marketing.

The Share a Coke campaign is a great example of how a creative marketing campaign can help a brand to connect with consumers on a deeper level. The campaign has been a huge success for Coca-Cola, and it is likely to continue to be a success in the years to come.

References are taken from Wikipedia and Coca-Cola

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KPIs to measure success of Digital MARKETING CAMPAIGNS

KPI or Key Performance Indicator to measure the success of a Digital Marketing campaign

KPI or Key Performance Indicator to measure the success of a Digital Marketing campaign.

KPIs to measure success of Digital MARKETING CAMPAIGNS

Pointers

  1. What is KPI, and why should we track it?
  2. How KPIs help to improve overall business and marketing 
  3. What are the KPIs?
  4. Things to keep in mind

 

What is Key Performance Indicator ?

KPI OR Key Performance Indicator is a specific, measurable, quantifiable performance metric that helps in tracking the progress of a defined objective and improves post-analytical measurements. 

 

How KPIs help to improve overall business and marketing

Over time technological advancement created a need for more advanced strategy building to grow business and also measuring a different kind of progress has become an absolute necessity

 

The way KPI / Key Performance Indicator works

  • KPI Helps in defining realistic targets and helps in measuring those targets. Business can align their efforts according to the results. 
  • KPI allows businesses to monitor trends and performance changes in real-time so that businesses can take actionable steps.
  • Deciding what to track and why to track is a key factor for the strategic planning of a business. Thus defining KPI helps in designing realistic strategies. 
  • Defining Right Key Performance Indicator = Appropriate Decision making. A lot of strategies do not work because of wrong metric tracking. As an Example  If your ADs campaign is not working, just focusing on Impressions and clicks will not solve the issue. You have to check for which search terms ADs are appearing or what is the Quality score of your keywords

Now Important Digital Marketing KPIs

Average Lead Score:

The average lead score is the average score given to all the leads generated by your marketing efforts. It helps you determine the quality of your leads and identify opportunities for improvement.

Formula: Total lead score / Total number of leads

 

Bounce Rate:

Bounce rate is the percentage of visitors who leave your website after viewing only one page. It indicates the relevance of your website content to the visitors and the quality of your traffic sources.

Formula: Total number of single-page visits / Total number of website visits

 

Brand Awareness:

Brand awareness is the extent to which consumers are familiar with your brand and can recognize it. It helps you assess the effectiveness of your marketing campaigns in building brand recognition.

Formula: Total number of brand mentions / Total number of potential audience

 

Click Through Rate (CTR):

Click Through Rate (CTR) is the ratio of clicks to impressions for an ad or email campaign. It indicates the relevance and effectiveness of your ad or email copy in generating interest and engagement.

Formula: (Total clicks / Total impressions) x 100

 

Cost per Action (CPA):

Cost per Action (CPA) is the total cost of a marketing campaign divided by the number of desired actions taken by the audience, such as filling out a form or making a purchase. It helps you evaluate the efficiency of your marketing efforts in achieving your desired objectives.

Formula: Total cost of marketing campaign / Number of desired actions taken

 

Cost per Conversion:

Cost per Conversion is the total cost of a marketing campaign divided by the number of conversions, such as a purchase or a sign-up. It helps you evaluate the efficiency of your marketing efforts in generating conversions.

Formula: Total cost of marketing campaign / Number of conversions

 

Cost per Lead:

Cost per Lead is the total cost of a marketing campaign divided by the number of leads generated. It helps you evaluate the efficiency of your marketing efforts in generating leads.

Formula: Total cost of marketing campaign / Number of leads generated

 

Customer Acquisition Cost (CAC):

Customer Acquisition Cost (CAC) is the total cost of acquiring a new customer. It includes all the expenses involved in attracting and converting a prospect into a paying customer. It helps you determine the profitability of your customer acquisition efforts.

Formula: Total cost of marketing and sales efforts / Number of new customers acquired

 

Customer Lifetime Value (CLV):

Customer Lifetime Value is the total revenue generated by a customer over the entire duration of their relationship with your business. It helps you determine the profitability of your customer base and the effectiveness of your retention efforts.

Formula: (Average purchase value x Average purchase frequency rate x Customer lifespan)

Average Purchase Value-Total Revenue / Number of Orders

Average Purchase Frequency Rate – Number of purchase/Number of customers

Customer value – AVG. Purchase value / AVG. Purchase Frequency rate

AVG. Customer Life Span- Sum of customer lifespan / number of customer

 

Funnel Conversion Rate:

Funnel Conversion Rate is the percentage of leads that successfully navigate through your sales funnel and become paying customers. It helps you assess the effectiveness of your sales funnel and identify areas for improvement.

Formula: (Number of customers / Number of leads) x 100

 

Goal Completion Rate:

Goal Completion Rate is the percentage of website visitors who complete a specific goal or action, such as filling out a form or making a purchase. It helps you evaluate the effectiveness of your website in achieving your business objectives.

Formula: (Number of goal completions / Total number of website visits) x 100

 

Lead Conversion Rate:

Lead Conversion Rate is the percentage of leads that are converted into paying customers. It helps you evaluate the effectiveness of your lead nurturing and conversion strategies.

Formula: (Number of customers / Number of leads) x 100

 

New Lead Generated:

New Lead Generated is the number of new leads generated by your marketing efforts. It helps you track the effectiveness of your lead generation strategies.

Formula: Total number of new leads generated

 

Newsletter Signup:

Newsletter Signup is the number of website visitors who sign up for your email newsletter. It helps you track the effectiveness of your email marketing efforts in building your subscriber base.

Formula: Total number of newsletter signups

 

Call Conversion:

Call Conversion is the percentage of phone calls that result in a desired action, such as a sale or an appointment booking. It helps you evaluate the effectiveness of your phone sales or customer service efforts.

Formula: (Number of desired actions taken / Total number of phone calls) x 100

 

Landing Page View:

Landing Page View is the number of times your landing page is viewed by website visitors. It helps you assess the effectiveness of your landing page in generating interest and engagement.

Formula: Total number of landing page views

 

Session by Device Type:

Session by Device Type is the number of website sessions generated by each type of device, such as desktop or mobile. It helps you assess the effectiveness of your website design and optimization efforts for different types of devices.

Formula: Total number of website sessions by device type

 

Web Traffic Source:

Web Traffic Source is the origin of your website traffic, such as search engines or social media platforms. It helps you assess the effectiveness of your traffic sources and allocate your marketing resources more effectively.

Formula: Total number of website visits by traffic source

 

Referral Traffic:

Referral Traffic is the number of website visits generated by referral sources, such as backlinks or social media shares. It helps you assess the effectiveness of your referral marketing efforts.

Formula: Total number of website visits from referral sources

 

Return on Ad Spent (ROAS):

Return on Ad Spent (ROAS) is the revenue generated from your advertising campaigns divided by the cost of those campaigns. It helps you evaluate the profitability of your advertising efforts and optimize your ad spend.

Formula: (Total revenue from ad campaigns / Total cost of ad campaigns) x 100

 

Influencer Marketing KPIs to track

  • Open rate: The percentage of recipients who opened your email.

Formula: (Total opens ÷ Total emails sent) x 100

 

 

  • Click-through rate (CTR): The percentage of recipients who clicked on a link in your email.

Formula: (Total clicks ÷ Total emails sent) x 100

 

 

  • Conversion rate: The percentage of recipients who completed a desired action, such as making a purchase or filling out a form, after clicking on a link in your email.

Formula: (Total conversions ÷ Total clicks) x 100

 

 

  • Bounce rate: The percentage of emails that were undeliverable and returned to the sender.

Formula: (Total bounced emails ÷ Total emails sent) x 100

 

 

  • Unsubscribe rate: The percentage of recipients who opted out of receiving future emails from you.

Formula: (Total unsubscribes ÷ Total emails sent) x 100

 

 

  • Revenue per email: The amount of revenue generated per email sent.

Formula: Total revenue ÷ Total emails sent

  • List growth rate: The rate at which your email list is growing.

Formula: [(New subscribers – Unsubscribes) ÷ Total subscribers] x 100

 

 

By tracking these KPIs, you can measure the effectiveness of your email marketing campaigns and make data-driven decisions to improve your strategy.

Influencer Marketing KPIs to track

  • Reach: The number of people who see the influencer’s content.

Formula: Number of followers + Number of views


  • Engagement: The level of interaction the influencer’s content receives.

Formula: Total likes + Total comments + Total shares / Number of posts


  • Impressions: The number of times the influencer’s content is seen.

Formula: Reach x Frequency


  • Click-through rate (CTR): The percentage of people who click on a link in the influencer’s content.

Formula: Number of clicks / Number of impressions x 100


  • Conversion rate: The percentage of people who take a desired action after clicking on a link in the influencer’s content.

Formula: Number of conversions / Number of clicks x 100


  • Return on investment (ROI): The amount of revenue generated from the influencer marketing campaign compared to the cost of the campaign.

Formula: (Revenue generated – Cost of campaign) / Cost of campaign x 100


These KPIs can help you measure the success of your influencer marketing campaigns and make data-driven decisions to improve future campaigns.

Social media Marketing KPI to track

  • Reach: The number of people who see your content.

Formula: Total number of followers + Total number of shares + Total number of impressions


  • Engagement: The level of interaction your content receives.

Formula: Total likes + Total comments + Total shares / Number of posts


  • Impressions: The number of times your content is seen.

Formula: Number of times content is displayed


  • Click-through rate (CTR): The percentage of people who click on a link in your content.

Formula: Number of clicks / Number of impressions x 100


  • Conversion rate: The percentage of people who take a desired action after clicking on a link in your content.

Formula: Number of conversions / Number of clicks x 100


  • Cost per click (CPC): The average cost for each click on your ad or post.

Formula: Total cost of campaign / Number of clicks


  • Return on investment (ROI): The amount of revenue generated from your social media marketing campaign compared to the cost of the campaign.

Formula: (Revenue generated – Cost of campaign) / Cost of campaign x 100


  • Customer acquisition cost (CAC): The cost of acquiring a new customer through your social media marketing efforts.

Formula: Total cost of campaign / Number of new customers acquired


These KPIs can help you measure the success of your social media marketing campaigns and make data-driven decisions to improve future campaigns.

KPI or Key Performance Indicator to measure the success of a Digital Marketing campaign Read More »

6 unique marketing strategy of Zomato - Performancemetrix

Marketing Strategy of Zomato

Top 6 Marketing Strategies of Food tech giant Zomato

The food tech giant Zomato is known for their unique Marketing approaches. From creative personalized emails to social media posts, we have seen some funny, witty posts of Zomato on our social media platforms on several occasions. This creative approach of Zomato helped the brand to stand out among its competitors and helped Zomato to build a community that eventually uplifted the Brands image. 

As per businesstoday.in Zommato’s market share is increased from 47%(FY2018) to 55%(FY2022). Also, Zomato is partnered with more restaurants than Swiggy and in monthly active users Zomato is winning by a huge margin.

Here are 6 ways that Zomato took to conquer the food tech market.

1. Unique social media engagement strategy and building community

Zomato is known for its creative ads and posts that eventually helped Zomato build a strong community. As proof, Zomato has 798k followers on Instagram and 413K subscribers on youtube. For a food tech brand, these numbers are pretty impressive. 

Their Instagram account gain a lot of organic engagement because of their humorous posts. 

Zomato creatives
@Zomato
Zomato creatives
@Zomato
Zomato creatives
@Zomato

These are just the tip of the iceberg, pay a visit to the Offical IG handle of Zomato and lighten up your mood a little bit. 

 

 

Now you can ask what is the benefit of putting so much effort into Social media marketing? 

Social media is the ultimate platform where you can grow your brand organically. 

If you want to check any menu of a restaurant, you search on Google and you will find zomato on the top result. And even if you just think about having some food from outside, the name Zomato will pop up. 

If you like any meme, it is obvious that you will find one meme created by Zomato on that specific topic. 

They are building brand awareness and the brand’s purpose has been expanded beyond just a food delivery app. Connecting with consumers is their most precious marketing effort you can say. 

2. Leveraging Email marketing strategy

Zomato has really worked on its Email marketing campaigns. From witty email subject lines to personalized emails, Zomato has taken its email marketing efforts to a whole new level.

Here are some brilliant creatives mailed by Zomato 

Zomato email marketing
Zomato email marketing
Zomato email marketing

Catchy subject line with clear content, Zomato is killing email marketing. 

No matter how much automation you use, you have to sound like a genuine person when you are reaching out to other people and in this case, Zomato has done extremely good work 

Zomato email marketing example
Subject line and content - Zomato

3. Being in the Trend and be the Trend

The World Cup is running, and even if Zomato is not the official partner, Zomato is creating content worldcup centric and posting to the mass audience. Zomato does not push their product through being in the trend, they have to be in the trend and the rest of the work is done by the audience. It is a psychological trick also. If you are discussing over World cup and if you have seen and post regarding Zomato, you will definitely bring that post into the discussion. That is pure Word of Mouth Marketing. And you may order food while having that discussion from Zomato.

Zomato without running any paid ads increased their sale.

zomato creative ads
zomato creative ads

The “Doodh mangoge” trend started by Blinkit and was immediately carried by Zomato and several other brands and was a massive hit. From Twitter to Instagram, even on Linkedin, everybody started resharing Zomato creative. 

This is just one example of jumping on trends. 

In this Digital era, a brand should leverage the full potential of Digital Platforms to create a community that will lead to the organic growth of that Brand.

You all remember the viral Zomato delivery person who owned our hearts by answering soo honestly. He made a huge impact on Zomato’s Goodwill. This happy person represented Zomato’s great work culture. Also because of this guy Zomato got a huge amount of organic brand awareness through social media and news portals.

 

Check out the heartwarming video here – (1) Zomato Delivery Boy Sonu’s Video Viral | Cute Smile Goes Viral – YouTube

viral zomato guy

4. Power of SEO

I guess we all have seen the Zomato website. The website is so well designed that users don’t get confused. Topic clustering, clear fonts, and appealing color, 

typography, all these elements make users stay on the page. 

Apart from these, Zomato leverages the power of user-generated content. 

Clean UI and UX, keyword-optimized blogs, and many more, all these efforts help The website to stand out in respect of SEO.

Check these statistics-

As you can see, 54%of users are coming from search. That means , when users are searching for food delivery or any kind of food-related query, the Webpage of Zomato is coming to the top. When the Search traffic is greater than Direct that means the SEO of the website has been done very proficiently.

Zomato data
Data- Moz

This data shows, 160k keywords are ranking and for around 2k keywords Zomato is ranking between 1-3rd positions. This is the power of SEO. 

Zomato has earned this huge amount of genuine strong backlink base through Guest posting, referral program, influencer marketing, email marketing, high-value food articles, and many more

Zomato data
Data - Similarweb

5. Celebrity endorsement and cultural event

Over time Zomato has created many TV commercials as well as youtube ads with renowned celebrities like Vijay devarakonda , Hrithik roshan , Bhuvan bam , Katrina kaif, and many more. 

Celebrity endorsement always brings a good amount of Brand exposure and also Fan’s favorite celebrities bring trust and consideration. 

Zomato celebrity endorsement
Zomato celebrity endorsement
Zomato celebrity endorsement

Now coming to the Food and Cultural events, Zomato organizes zomaland in the major cities every year. Artist from all over India comes and perform. 

They arrange amazing food and other activities. Check their official page.

So now the question is why Zomato will spend this huge amount of money?

Even though they are charging people but still, Zomato is a food delivery company right? 

You have to think about the big picture here. 

  • Celebrity endorsement
  • Brand collaboration
  • Brand trust and authority building
  • Unforgettable audience experience

People attend such events, enjoy them, and this creates brand consideration. By bringing big celebrities Zomato gives their consumers and even their non-consumers an experience they will remember and talk about, this creates Brand Loyalty.

zoomaland

As you can see, a separate Instagram page along with several people made videos about Zommaland. 

Organic Brand awareness you can get through these amazing event.

This builds a strong community.

zoomaland

6. Unique AD copies

I do not have to explain this. We all are fond of Zomato’s creative Ads. We all love their unique attention-grabbing ads.

I sometimes want to meet their marketing creative head and want to know how that person comes up with such innovative ads.

Zomato ads
Zomato ads
Zomato ads

Just look at these creatives. If you are not Chandler, then Creating such innovative creatives requires a lot of effort and brainstorming. Their marketing team is just killing the food tech industry with unexpected approaches. 

That Rachel post is too funny that I am laughing while writing this post. 

No chat gpt or any AI can create such unique creatives. 

A huge respect to Zomato .

Now coming to this following post which made a lot of controversies

A lot of people create a big fuss about this post telling that this is a wrong approach and that Zomato should not do this kind of thing. A lot of people literally abused Zomato on Twitter. Getting the irony? 

Now I will give Zomato massive respect for creating such a creative ad that might look uses abusive language but it is too damn funny and creative. I mean the mind behind this ad should be preserved. 

These are some examples I have given about how Zomato is conquering the industry through unique approaches and creative marketing strategies.

.

Zomato ad

Hope you have liked this case study. I know you can just type the headline and Chat Gpt will provide you with the probably more detailed article, but I did my fair share of research and tried to explain things in the simplest way possible. 

See you in the next Article.

P.S. If you find this helpful, You do not have to share your food, but can you share this article?

Marketing Strategy of Zomato Read More »

Google launches BARD , rival of ChatGPT

BARD, the rival of ChatGPT launched by Google

BARD, the rival of ChatGPT launched by Google

What is BARD?

Google is launching an Artificial intelligence-powered chatbot called BARD. 

This Chatbot is based on Google’s language model LaMDA which Google released two years ago. 

BARD draws on information from the web and mixes it with creativity to provide fresh high quality information. 

BARD uses the latest language models like LaMDA, PaLM, Imagen, and MusicLM and creates a new way to engage with information, from language and images to video and audio

CEO of Google Sundar Pichai said

“We’re releasing it initially with our lightweight model version of LaMDA. This much smaller model requires significantly less computing power, enabling us to scale to more users, allowing for more feedback. We’ll combine external feedback with our own internal testing to make sure Bard’s responses meet a high bar for quality, safety and groundedness in real-world information. We’re excited for this phase of testing to help us continue to learn and improve Bard’s quality and speed.”

How users will be benefited from BARD

Now more than ever there are nonfactual questions are searched on Google.

Instead of how many strings are in a guitar, people are asking will learning guitar be tough for a 6-year-old in 4 months. 

 

Google CEO quoted in their official article about BARD

AI can be helpful in these moments, synthesizing insights for questions where there’s no one right answer. Soon, you’ll see AI-powered features in Search that distill complex information and multiple perspectives into easy-to-digest formats, so you can quickly understand the big picture and learn more from the web: whether that’s seeking out additional perspectives, like blogs from people who play both piano and guitar, or going deeper on a related topic, like steps to get started as a beginner. These new AI features will begin rolling out on Google Search soon.”

BARD announcement by Sundar Pichai
  • BARD will combine with user-generated content and give a refined, detailed answer which will answer your queries.
  • BARD will be your personal AI that can automate tasks, do research, create content, and many more. 
  • Remember what ChatGPT can do? now combine the whole process with Google’s language models and DATA Base and imagine the outcome.
  • From creating codes to outlining content , anything will be possible with the touch of BARD. 
How BARD will work

BARD, the rival of ChatGPT launched by Google Read More »

AI Evolution

Chat GTP, AI, and  The future of human 

Chat GTP, AI, and The future of human

What is GPT-3 and ChatGPT ?

If you don’t know yet, GPT-3 (Generative Pretrained Transformer 3) is a state of art language processing AI Model developed by OpenAI. It is capable of generating human-like text and has a wide range of applications like language modeling, language, language translation, and generating text applications like chatbots.

Now when it comes to Chatbots, GTP-3’s newest creation is ChatGPT, a highly capable chatbot. 

Now, What does ChatGPT capable of? 

  • Easy writing
  • Poem writing
  • Content writing
  • Copywriting
  • Email writing
  • Answering any question with detailed answers
  • Marketing strategy development
  • Code writing
  • Suggestion on anything
  • Planning
  • Business planning
  • Ads campaign analyzing
  • Data analyzing

This is still a short list. We still don’t know its full potential. I have seen people creating apps with the help of ChatGPT, so really I do not know the limit here. 

Now how can ChatGPT help us? 

ChatGPT can save a lot of time by generating content ideas, and strategies, writing complex codes, creating AI art, and so on. 

And here is the statement “ Make AI your assistant else you will be out of the game before you even blink. 

Ai is developing at a pace we can’t even think of. As Chat GPT is going to be monetized, there are numerous alternatives (Free/Paid) are already been launched. 

Apart from there are some very useful AI tool to keep tab 

AI Tools

Now let’s come to the point of whether AI will replace humans or not and what the underlying negative effect human will going to encounter in the long run. 

 

Because of the rise of short-form content over time human attention span has become like a goldfish’s attention span. 

We can’t even stick to a 30-second video. We need to keep scrolling and keep skipping in order to waste our time. Sitting in place without a phone has become impossible. People use their phones even when they are talking to a friend. 

The more we got developed the more we mentally become caged by smartphones.

 

And now come to the AI evolution. Ai is writing scripts for videos, writing content, and codes, developing images and creating videos even from just texts. 

You write anything to ChatGPT and it will give answers. The day is not far when you will ask how to do heart surgery and AI will give you descriptive answers.

AI can even prescribe you medicines based on your symptoms.

This scares me.  

I mean i know AI should be operated by Humans, but the day is not far when AI robots will do the job and will not even need a human 

When you go to Google and search for information, it may take some time but that develops a skill which is called Researching. You do research, then you write, and then you create a video then you post it. It requires hard work. No AI can give you instant answers, write crips and create videos, so what is even the point of so much work. 

Now anyone can post anything without doing proper research.

This will cut so many jobs we can’t even imagine. Stats say till 2030 40% of jobs will be automated. Jobs like truck driver, waiter, content writer, designer, and many more. 

A lot of these are already happening

A lot of these are already happening

Now can you imagine the scenario of what will happen to the ecosystem? 

  1. In the 3rd world countries, people have to strive for food and jobs, which they are already doing. 
  2. People will get only do studies like Engineering and artists will lose their values, to some extent. 
  3. Not everyone is excellent at their fields of expertise like not everyone is Ronaldo or, Messi. So if mediocre jobs started to get replaced by AI, then there will be a huge gap in the supply and demand of Jobs. 
  4. Once you get the taste of easy ways, you stop putting in an effort. In the USA, a lot of students have started to do their homework by Chatgpt, and that concerned many professors. 

There are millions of factors that will come with more AI developments. I will not say AI advancement should not happen. Definitely, it should, but not with the cost of human life. Millions of people are striving in this world with problems like money, job, hunger, shelter, and so on . AI should make hard jobs easy but not take jobs. 

In the world of 30 seconds, human needs to engage their brains more in order to stay sharp. 

5 ways AI is going to revolutionize the world

The business world is getting stunned by the results they are getting by implementing AI. 

“By using AI, we are able to save time and resources while also improving the overall quality of our web development and SEO services,” says Brett Thomas, the president, and CEO of New Orleans web development agency Rhino Web Studios. “By using AI to assist us, our clients are seeing measurable results, including increased traffic and conversions, as a result of our use of AI technology.”

Not just Rhino Web Studios, there are many agencies that have seen a drastic change in their business models, by using AI. The early adapters of AI will certainly give those companies an advantage over others.

  1. Web design with AI can be a deadly combination. AI certainly can create designs that are more likely to bring conversions. AI will save time for the designers and will present more quality work. 
  2. AI can help a content writer to create more quality content that will scale the business and will follow the AIDA(Awareness, Interest, Desire, and Action) model.AI  tools can also analyze user behavior and preferences to create content that is tailored to the specific needs of a website’s audience.
  3. AI will help in better tracking campaigns, predicting ROAS(Return on ad spend), and allow marketers to analyze campaigns in a more profound way. With real-time tracking, AI will be able to help SEO experts in addressing more complex issues and resolve those issues.
  4. AI can personalize user behavior and can improve User experience on a website on the basis of that analysis. Personalization is one of the main strong points of AI. 
  5. Implementation of Chat Bots is improving User engagement and removing clutters and in the future, this will replace a major part of the customer support department as most of the generic queries are started getting resolved by AI chatbots. 

Conclusion

It is true that AI is indeed going to replace a chunk of jobs and there are going to be a lot of technological changes soon(expected before 2025). 

But that’s where humans need to improve. We have to know how to make AI our assistance rather than going against it as that will be bizarre. We have to gain expertise in our respective fields and we have to know how to use AI tools to make our jobs more efficient. 

Be a part of the AI revolution. 

P.S this content is written by Arunalo Sinha Roy and not an AI. 

Signing off, see you in the next blog. 

Chat GTP, AI, and  The future of human  Read More »

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